Cox Solutions Store

Reviews

• RM Soja

  Dec, 13 2017
  ★ ☆ ☆ ☆ ☆
  Bottom line ... why are we assessed `surcharges` for programming we don't have, don't want and don't need?
  Also .. another rate increase, forced to go to rental boxes even on smart tvs (shouldn't charge every box .. most other providers elsewhere have one whole house fee, instead of jacking up costs for lower grade equipment)
  2018 bills increased over 12% from previous year monthly billings, and of this overall increase in the bill, for the "surcharges", Cox jacked those up over 160% EACH MONTH for what customers have NEVER authorized nor wanted at all (especially irritating is the nasty sports surcharge that is extorting those of us who cant afford sport programming that is NOT assessed at all on those who have the sport programming (in other words .. if you cant afford extras you are forced to pay for nothing that supplements and pays for what others enjoy at reduced rate! In most cases, this would be potentially called a fraud ...)
  Cox really should be a negative rating for it utter contempt and abuse of customers

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